Website & App Terms of Use

The Services are intended for business purposes. You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to create an account or use account features. Haul may permit any visitor to begin registration or a business application, but only a person with authority to act for the applicable business may submit an application, accept product terms, connect a business bank account, authorize payments, or otherwise bind the business.

Account and product eligibility may be limited to businesses organized or registered in the United States, with a valid EIN or other acceptable taxpayer identification number and a U.S. business bank account. Product availability is subject to eligibility, partner requirements, and applicable law. The Services are not intended for personal, family, or household use.

If you access or use the Services for a company, sole proprietorship, partnership, or other organization (the "Company"), you represent that you are authorized to act for the Company. In that case, "you" includes both you individually and the Company, as applicable.

Depending on availability and approval, the Services may allow users to:

create and manage a business profile and submit an application;

manage Company users, drivers, vehicles, cards, and role-based permissions;

request, activate, lock, unlock, or manage cards and spending controls;

view available credit, spending capacity, an internal Haul Balance ledger, transactions, statements, invoices, fees, rebates, and account activity;

upload receipts, fuel-card statements, business documents, identity documents, bank statements, images, support attachments, and transaction notes;

connect a business bank account, make or schedule payments, and manage payment methods;

receive alerts, notices, support, fraud and risk communications, and account-management services;

access eligible fuel discounts, expense-management tools, transaction analytics, and factoring services made available through Haul or a partner; and

use other features that Haul introduces from time to time.

Descriptions of features are not a promise that any feature will be continuously available or that any applicant will qualify for a particular product, credit limit, price, discount, merchant network, or service. Haul may add, change, suspend, or discontinue features, subject to applicable law and any separate agreement.

Certain features and financial products are governed by additional agreements, disclosures, consents, or partner terms. These may include the Haul Business Platform Agreement, Card Program Terms, issuer or financial-partner terms, an individual approval or credit offer, the Fee and Fuel Pricing Schedule, ACH and linked-account authorizations, Driver or Authorized User Terms, factoring terms, personal guarantee or reserve terms, and other product-specific terms (collectively, "Additional Terms").

The Haul Privacy Policy describes Haul’s collection and use of Personal Information. When you directly use a third-party connection or verification service, that service may also present its own privacy notice or terms.

If these Terms conflict with Additional Terms for a specific financial product or feature, the Additional Terms control for that product or feature. These Terms continue to govern general access to the website, mobile application, and non-product-specific portions of the Services.

You must provide accurate, current, and complete information and keep it updated. Haul may rely on information and instructions received through your account. You are responsible for maintaining the confidentiality of credentials, authentication methods, devices, and security codes and for using reasonable safeguards appropriate to your business.

You may not share individual credentials, allow an unauthorized person to use your account, or attempt to access another account. You must promptly notify Haul at support@haulfuel.com if you suspect unauthorized access, compromised credentials, fraud, or a security incident. Haul may require multi-factor authentication, password resets, device verification, or additional security steps.

To the extent permitted by law and applicable Additional Terms, the Company is responsible for activity performed by its Authorized Users and for maintaining appropriate internal controls over account access, cards, devices, and permissions.

Haul may support role-based access. The Company is responsible for assigning roles only to appropriate individuals and promptly removing or changing access when a person’s duties or authority change. Available permissions may vary by product and configuration.

5.1 Administrator

An Administrator may have broad authority to manage the Company account, users, settings, cards, bank connections, transactions, reports, and other Services. Haul may rely on an Administrator’s instructions. Only an Administrator or another expressly authorized person may accept binding product terms, submit or amend applications, authorize ACH debits, connect or replace a primary bank account, accept an individual offer, or take other actions designated by Haul as requiring authority to bind the Company.

5.2 Fleet Manager

A Fleet Manager may manage operational features such as drivers, vehicles, cards, transaction controls, receipts, alerts, and selected reports. Unless separately authorized, a Fleet Manager may not accept financing terms, grant a personal guarantee, change the primary bank account, or bind the Company to a new financial product.

5.3 Accountant or Bookkeeper

An Accountant or Bookkeeper may receive read-only or limited access to statements, invoices, transactions, receipts, reports, exports, and related financial records. Haul may allow an Administrator to configure additional limited permissions.

5.4 Driver

A Driver may access only the features made available for the Driver, such as an assigned card, permitted transactions, receipts, alerts, and transaction history. A Driver must comply with applicable Driver or Authorized User Terms, card controls, Company policies, and business-use restrictions.

5.5 Future and Custom Roles

Haul may introduce Viewer, Auditor, Dispatcher, or other custom roles. The permissions displayed in the Services control operational access, but no displayed permission overrides a separate legal requirement that a person have authority to bind the Company.

You may use the Services only for lawful, authorized business purposes and in compliance with these Terms, Additional Terms, Company policies, applicable law, and applicable network or partner rules. You may not, and may not permit another person to:

use the Services for personal, family, or household purposes;

provide false, incomplete, misleading, fraudulent, or outdated information;

impersonate another person or entity, misrepresent authority, or use an account without permission;

engage in fraud, money laundering, sanctions evasion, unlawful activity, or prohibited or restricted business activity;

circumvent card controls, security features, usage limits, access restrictions, or technical protections;

probe, scan, test, or exploit vulnerabilities, or introduce malware, malicious code, denial-of-service activity, or harmful content;

scrape, crawl, harvest, copy, monitor, index, or extract data from the Services through automated means except as expressly authorized in writing;

reverse engineer, decompile, disassemble, decode, translate, or attempt to derive source code, models, methods, or non-public logic, except where applicable law does not permit the restriction;

use the Services, non-public outputs, or Haul data to build, train, benchmark, or improve a competing product or model without written authorization;

remove proprietary notices, frame or mirror the Services, resell access, or grant access to an unaffiliated third party;

upload content that is unlawful, infringing, deceptive, defamatory, harassing, discriminatory, malicious, or that violates another person’s privacy or rights; or

interfere with another user, merchant, partner, or the operation or integrity of the Services.

Haul may investigate suspected violations and may preserve or disclose information as permitted by the Privacy Policy and applicable law.

"User Content" means information or materials you submit, upload, transmit, or make available through the Services, including receipts, invoices, fuel statements, bank statements, business and identity documents, photographs, support attachments, transaction notes, and messages. The Services are not designed as a public posting forum, and Haul does not currently provide public social posts or public profiles.

You retain any ownership rights you have in User Content. You grant Haul and its service providers a non-exclusive, worldwide, royalty-free license to host, copy, transmit, format, analyze, use, and disclose User Content only as reasonably necessary to provide, secure, support, improve, administer, and enforce the Services; verify identity and eligibility; conduct underwriting, fraud prevention, account monitoring, collections, and compliance activities; satisfy partner requirements; and comply with law.

You represent that you have the rights and authorizations needed to provide the User Content, including Personal Information about employees, drivers, owners, guarantors, or other individuals. You must not upload sensitive information unless Haul specifically requests it through an approved workflow. Do not send passwords, card PINs, or full card security codes through general support channels, email, Telegram, or free-text fields.

Haul may remove, restrict, quarantine, or decline to process User Content that violates these Terms, creates security or compliance risk, or is not reasonably related to the Services.

Haul may make mobile applications available through the Apple App Store, Google Play, or other authorized distribution channels. Your use of an app store is governed by the app store provider’s terms. These Terms are between you and Haul, not the app store provider.

Subject to these Terms and applicable Additional Terms, Haul grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the mobile application on devices you own or control for authorized business purposes.

To the extent required by applicable app-store terms, the app-store provider has no obligation to provide maintenance or support for the Haul mobile application and is not responsible for claims relating to the application, except as required by law. Apple and its subsidiaries may be third-party beneficiaries of these Terms solely with respect to an application obtained through the Apple App Store and may enforce applicable app-store provisions against you.

You represent that you are not located in a country subject to a U.S. Government embargo and are not listed on a U.S. Government list of prohibited or restricted parties.

Certain features may use device, approximate location, or precise location information to support transaction security, fraud prevention, card controls, nearby merchant or fuel-location features, driver services, and other disclosed functionality. The type and timing of location access will depend on the feature, operating-system permissions, and notices shown in the application. Background location will be used only if Haul implements a feature that requires it and provides the required notice and permission request.

You may be able to change permissions in your device settings. Disabling a permission may prevent certain features from functioning. You are responsible for providing notices and obtaining consents from drivers or employees where required by law or Company policy.

You consent to receive electronic communications relating to the Services and your account through email, SMS, push notification, in-app notice, telephone, and other contact information you provide. Haul may also communicate through Telegram when you initiate or opt into that channel. Telegram and similar messaging platforms may be operated by independent third parties and should not be used to transmit highly sensitive credentials or identifiers.

Service and account communications may include authentication messages, application updates, statements, payment reminders, security alerts, suspected fraud notifications, collections communications, changes to legal terms, and other operational notices. Marketing communications, if introduced, will be subject to separate choices or consent where required.

Calls, support chats, and other communications with Haul may be monitored, recorded, transcribed, and retained for quality assurance, training, security, fraud prevention, servicing, collections, dispute resolution, and compliance purposes, subject to applicable law. Haul will provide notices or obtain consent where required.

You are responsible for maintaining current email addresses, telephone numbers, and other contact information. Electronic notices are effective when sent to the contact information associated with your account or posted in the Services, unless applicable law or Additional Terms require otherwise.

Haul’s collection, use, disclosure, and retention of Personal Information are described in the Haul Privacy Policy. The Services may use cookies, local storage, device identifiers, session technologies, Google Analytics, security tools, and similar technologies for authentication, functionality, analytics, performance, troubleshooting, and fraud prevention. Haul does not currently use Personal Information for targeted advertising, but may update its practices and notices before introducing advertising or marketing technologies.

You may have choices regarding non-essential cookies or device permissions. Essential authentication, security, fraud-prevention, and operational technologies may be required for the Services to function.

Haul may use automated systems and artificial intelligence in the background to support underwriting, fraud detection, dynamic limits, transaction categorization, operational analytics, servicing, and risk monitoring. Customers will not initially receive a user-facing AI chatbot or copilot through these Terms. Any future customer-facing AI feature may be subject to additional disclosures or terms.

Automated outputs are not legal, tax, accounting, investment, or professional advice. Haul does not submit sensitive identifiers such as full SSNs, full bank account numbers, identity documents, card PINs, or similar credentials to general-purpose AI systems. Additional Terms and the Privacy Policy govern product decisions and data use.

The Services may link to, connect with, display information from, or enable services provided by third parties, including card and processing partners, financial institutions, bank-data providers, identity-verification providers, carrier-verification providers, credit-report providers, factoring providers, merchants, app stores, communications platforms, and government or public databases.

Some third parties act as Haul service providers, while others provide independent products or process information for their own purposes. Independent third-party services are governed by their own terms and privacy notices. Haul does not control and is not responsible for the availability, content, security, acts, or omissions of independent third-party services, except to the extent Haul has a non-waivable responsibility under applicable law or an Additional Term.

A link, integration, merchant listing, discount, or reference does not constitute an endorsement or guarantee. Haul does not guarantee that any particular merchant, fuel location, financial institution, or third-party service will be available or accept a particular card or transaction.

The Services, including software, interfaces, designs, text, graphics, logos, reports, non-public data compilations, workflows, models, and other content provided by Haul or its licensors, are protected by intellectual-property and other laws. Except for the limited licenses expressly granted in these Terms or Additional Terms, Haul and its licensors retain all rights, title, and interest in the Services.

You may use reports and records made available to your Company for its internal business purposes, subject to confidentiality, security, and applicable Additional Terms. You may not publicly distribute non-public Haul materials or use them to compete with Haul without written authorization.

If you provide ideas, suggestions, or feedback about the Services, you grant Haul a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate the feedback without restriction or compensation, provided Haul does not publicly identify you as the source without permission.

The Services may be unavailable due to maintenance, failures, partner systems, network conditions, security events, force majeure, or other causes. Haul does not guarantee uninterrupted, error-free, or continuous availability. Haul may release updates, patches, or new versions and may require installation of updates or acceptance of revised terms to continue using features.

Features identified as beta, pilot, preview, experimental, or early access may be incomplete, changed, or discontinued at any time and are provided for evaluation. Haul may impose additional limitations on beta features.

Haul may restrict, suspend, or terminate access to all or part of the Services, with or without prior notice where permitted, if Haul reasonably believes that:

there is fraud, misuse, unauthorized access, or a security risk;

information is false, incomplete, misleading, unverifiable, or outdated;

you or an Authorized User violated these Terms, Additional Terms, law, partner rules, or Company obligations;

there is a failed payment, reversed ACH, delinquency, default, insolvency, or material deterioration in risk;

suspension is requested or required by WEX, an issuer, processor, financial partner, app store, regulator, court, or law;

your Company ceases operations, loses required authority, or becomes ineligible; or

continued access could harm Haul, another user, a partner, a merchant, or the integrity of the Services.

You may stop using the public website or application at any time. Closing or deleting a digital login does not cancel a card account, eliminate a balance, revoke an ACH authorization already used for an outstanding obligation, or terminate obligations under Additional Terms. Product closure must follow the applicable Additional Terms.

Provisions that by their nature should survive termination will survive, including payment obligations, ownership, licenses needed to retain records, confidentiality, disclaimers, limitations of liability, indemnification, dispute resolution, and general terms.

17.1 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." HAUL DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT. HAUL DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL CODE, OR THAT DEFECTS WILL BE CORRECTED.

HAUL DOES NOT GUARANTEE APPROVAL, CREDIT AVAILABILITY, A PARTICULAR LIMIT OR PRICE, SAVINGS, DISCOUNTS, MERCHANT ACCEPTANCE, FACTORING AVAILABILITY, OR THE ACCURACY OF THIRD-PARTY INFORMATION. SPECIFIC FINANCIAL OBLIGATIONS AND REMEDIES ARE GOVERNED BY APPLICABLE ADDITIONAL TERMS.

17.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAUL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; OR DAMAGES ARISING FROM UNAUTHORIZED ACCESS, SERVICE INTERRUPTION, THIRD-PARTY SERVICES, OR YOUR FAILURE TO MAINTAIN SECURITY, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAUL’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR GENERAL ACCESS TO THE WEBSITE OR APPLICATION WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID DIRECTLY TO HAUL FOR ACCESS TO THE APPLICABLE DIGITAL SERVICE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100. THIS CAP DOES NOT REPLACE A DIFFERENT LIABILITY RULE EXPRESSLY STATED IN APPLICABLE ADDITIONAL TERMS.

Some jurisdictions do not allow certain exclusions or limitations, so some provisions may not apply to you. Nothing in these Terms excludes liability that cannot lawfully be excluded.

17.3 Indemnification

To the extent permitted by law, the Company will indemnify, defend, and hold harmless Haul and its affiliates, officers, directors, employees, agents, and service providers from third-party claims, losses, liabilities, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from: (a) the Company’s or an Authorized User’s breach of these Terms or Additional Terms; (b) unauthorized or unlawful use of the Services; (c) User Content; (d) violation of another person’s rights; or (e) the Company’s failure to obtain required authority, notice, or consent. Haul may control the defense of a covered matter, and the Company will reasonably cooperate.

READ THIS SECTION CAREFULLY This section requires most disputes to be resolved through individual binding arbitration rather than in court. It also waives class and representative proceedings and jury trials. You may opt out within 30 days.

18.1 Informal Resolution

Before filing arbitration or a lawsuit, the complaining party must send a written notice describing the dispute, the supporting facts, and the requested relief. Notice to Haul must be sent to info@haulfuel.com and Haul Technologies, Inc., 1111B South Governors Ave., #91607, Dover, DE 19904. The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt.

18.2 Agreement to Arbitrate

Except for the exceptions below, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, the Privacy Policy, Additional Terms, or the relationship between you and Haul will be resolved by final and binding arbitration on an individual basis. The Federal Arbitration Act governs this arbitration provision.

Unless the parties agree otherwise, arbitration will be administered by the American Arbitration Association ("AAA") under the AAA Commercial Arbitration Rules and, where applicable, procedures for expedited or remote proceedings. The arbitrator may award any individual relief available in court, subject to the limitations in these Terms and applicable Additional Terms. The arbitrator will provide a reasoned written decision. Arbitration may be conducted remotely unless an in-person hearing is required or agreed.

18.3 Exceptions

Either party may bring an individual claim in small claims court if the claim remains within that court’s jurisdiction. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to prevent actual or threatened misuse of intellectual property, unauthorized access, security compromise, or unlawful conduct while arbitration is pending. Claims that applicable law makes non-arbitrable are not required to be arbitrated.

18.4 Class Action and Jury Trial Waivers

YOU AND HAUL AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT COMBINE CLAIMS OR PRESIDE OVER A REPRESENTATIVE PROCEEDING. TO THE EXTENT A DISPUTE IS HEARD IN COURT, YOU AND HAUL WAIVE THE RIGHT TO A JURY TRIAL.

18.5 Arbitration Opt-Out

You may opt out of Sections 18.2 through 18.4 by sending written notice within 30 days after you first accept these Terms. The notice must identify you and the Company, provide the email address associated with the account, state that you reject the arbitration agreement in the Haul Website and App Terms of Use, and be sent to info@haulfuel.com or mailed to the address above. Opting out will not affect other provisions of these Terms or any separate arbitration provision in Additional Terms.

18.6 Arbitration Costs

Arbitration fees will be allocated under the applicable AAA rules, subject to applicable law. Each party is responsible for its own attorneys’ fees unless a statute, rule, agreement, or arbitrator’s award provides otherwise.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent federal law controls. For any dispute not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware. Mandatory protections or restrictions under applicable law are not waived merely because Delaware law is selected.

Haul may update these Terms from time to time. The revised version will state an updated effective date and will be posted through the Services or Haul’s legal page. Haul will provide email, in-app, or other reasonable notice of material changes. Haul may require renewed clickwrap acceptance where a change materially affects legal rights, account access, dispute resolution, or payment-related obligations.

Except where applicable law or Additional Terms require affirmative consent, continued use after the effective date of revised Terms constitutes acceptance. If you do not agree, you must stop using the affected Services and follow applicable Additional Terms to close any product account.

21.1 Assignment

You may not assign or transfer these Terms or your account rights without Haul’s prior written consent. Haul may assign these Terms in connection with a merger, financing, reorganization, sale of assets, change of control, or transfer to an affiliate or successor, subject to applicable law.

21.2 Severability

If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted or modified to reflect the original intent, and the remaining provisions will remain effective. If a class-action waiver is found unenforceable for a particular claim and the ruling is final, that claim will proceed in court rather than class arbitration, unless applicable law requires otherwise.

21.3 No Waiver

A failure to enforce a provision is not a waiver. Any waiver must be in writing and applies only to the specific instance stated.

21.4 Force Majeure

Haul is not responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, labor disputes, utility or telecommunications failures, cyberattacks, government actions, war, civil unrest, public-health events, partner outages, or payment-network disruptions.

21.5 Entire Agreement

These Terms, the Privacy Policy, and applicable Additional Terms form the agreement governing the relevant Services. They supersede prior or contemporaneous communications about the same subject, except for a separately signed written agreement that expressly controls.

21.6 Headings and Interpretation

Headings are for convenience only. "Including" means "including without limitation." Electronic records and copies are admissible to the same extent as originals, subject to applicable law.

Haul seeks to make the Services accessible. Users who experience difficulty accessing content, features, notices, or documents may contact support@haulfuel.com or (888) 218-6611 for assistance or an alternative format.

Questions about these Terms or the Services may be directed to:

Haul Technologies, Inc.

1111B South Governors Ave., #91607

Dover, DE 19904, United States

Email: support@haulfuel.com or info@haulfuel.com

Telephone: (888) 218-6611